Checking in and out · Users, Mobile app

When you arrive at the office, check in at your desk. Your colleagues then see that you are really there and where you sit. When you leave, you can check out.

Who sees this

Checking in is only possible when your office uses QR codes. You check in on the day itself, when you are booked for today.

Where to find check-in

On the home screen, next to Present at the office, there is a QR button. You only see it when today is selected and you are booked for today. There is no separate check-in menu.

The button also shows your status:

QR icon: you are not checked in yet.
Green tick: you are checked in at a place that matches your booking.
Orange warning sign: you are checked in somewhere other than where you booked.

Check in

Each desk has a sticker with a QR code and a short code.

Tap the QR button next to Present at the office.
The first time, allow the app to use your camera.
Point the camera at the QR code on your desk. In a dark spot, tap the torch button.
When the code is recognised, you see Why at Work QR-code found! Tap Check in.

Can't scan the code? Tap the button at the top left to switch to typing the short code, and follow the steps below.

You then see Check-in successful! and the tick on the home screen turns green. Select Done to go back straight away; the screen also closes by itself. If you see Unknown QR-code found, the code is not a Why At Work code. Select Retry and try again.

Changed your mind? The cross at the top of the scanner takes you back to the app. While the app is checking you in, Close does the same.

Check in without a booking

If you check in at a free desk in a room you can book, without having a booking, the app helps you book on the spot. The Reserve workspace form opens with that desk already selected for the half days you can still book:

the morning, until 12:00;
the afternoon, until 18:00.

After 18:00 you can no longer check in. You see The office day has ended, so we could not check you in here. Please make a reservation for a future day.

Check in somewhere else or check out

When you are already checked in, select the QR button again. A sheet opens with your current status.

Check in elsewhere: scan or type the code of another desk, for example when you move to another room.
Check out: check out when you leave. You see Check out successful! Select Done to close it.

If the sheet says Check-in invalid, you are checked in at a place that does not match your booking. Check in again at the right desk, or change your booking.

Check in with NFC

Some offices have NFC tags on the desks. Hold the back of your phone against the tag. Why At Work opens, shows Checking in via NFC… and checks you in. It works the same as scanning the QR code.

If you are not signed in, sign in first. The check-in continues after that. If the tag is not known, you see Unfortunately the QR-code data for this workplace could not be shown.

When check-in fails

If check-in does not work, you see Check-in failed with the reason. The most common ones:

Message	What to do
Unfortunately we were unable to check you in because you don't have a reservation for this workplace today. Please make a reservation and try again.	Book this desk first, or check in at the desk you booked.
Unfortunately, we could not check you in because someone else has already checked themselves in at this workplace. Please try to check in somewhere else.	Choose another desk.
Unfortunately we were unable to check you in because this QR-code has not been activated yet. Please ask your administrator to activate it.	The code is not activated yet. Ask your administrator.
This desk is out of service, so we could not check you in here. Please pick another desk.	Choose another desk. A desk that is out of service for a while keeps its sticker, but you can only check in there again once it is back in service.
You did not give permission to use your camera	Allow camera access in your settings, or use the short code.

For all check-in messages, see Messages and what to do.