Managing QR codes

Before colleagues can check in with a QR sticker, an administrator has to activate it: link the sticker to a desk or a room. This chapter is for administrators.

Open QR code management

1. Select your profile picture at the top right of the home screen.
2. Select Manage QR-codes.

You can also get here from a failed check-in. When an administrator scans a sticker that is not activated yet, the message offers to activate it straight away.

Activate a sticker for a desk

If your office uses the floor plan, you link each sticker to a desk.

1. The floor plan Activate QR-code for a workplace opens.
2. Select the desk you want to link. A free desk has no sticker yet.
3. The app asks in which room you are activating a code. Select Scan for QR-code.
4. Scan the sticker, or switch to typing its short code.
5. When the code is found, select Activate.
6. Check the room on the Activate QR screen and select Submit.

You see QR activate successful! Colleagues can now check in with this sticker.

If the desk already has a sticker, you see This workplace already has an activated QR-code. Please select another workplace.

A desk that is out of service today is not drawn on this floor plan, so you cannot link a sticker to it. When a desk is taken out of service for good, its sticker is unlinked. A desk that is out of service for a while keeps its sticker; colleagues who scan it see This desk is out of service, so we could not check you in here. Please pick another desk. until the desk is back in service.

Activate a sticker for a room

If your office does not use the floor plan, you link stickers to rooms.

1. On the Choose a department screen, select the department.
2. On the Choose a room screen, select the room. You see the stickers already linked to it.
3. Select Activate QR-code for this room.
4. Scan the sticker, or type its short code, and select Activate.
5. Select Submit.

If the room has no space for more stickers, you see Unfortunately there is no more room left to activate a QR-code in this room. Please deactivate another QR-code and try again.

Unlink a sticker

1. On the floor plan, select a desk that has a sticker.
2. A sheet shows where the sticker is activated.
3. Select Deactivate.

You see QR-code deactivated. The sticker no longer works until you activate it again.

Install a desk display

Some offices have a small display on each desk that shows whether the desk is free. As an administrator you link a display to its desk with the app. You do this at the desk itself: you need the desk's QR sticker and the display, nothing else.

1. Select your profile picture at the top right of the home screen.
2. Select Install desk display.
3. Scan the desk's QR sticker: scan the QR sticker on the desk. You see Desk scanned. Select Next.
4. Scan the code shown on the display: scan the code the display shows.
5. You see Display installed with the room of the desk.

Can't scan a code? Switch to typing it, enter the Code and select Done.

Look at the display: a moment later it shows the desk's real status. That is how you know it worked.

The desk's sticker must be activated first. See Activate a sticker for a desk above.

Replacing a display

If the desk already has a display, or the display belongs to another desk, the app asks Replace the current pairing? Select Replace to continue. The other display goes back to its install screen.

When installing fails